Amy Parmenter
Public Affairs Manager, CT
O: (860) 570-4319
C: (860) 965-6161
aparmenter@AAA-AlliedGroup.com

New Vehicle Technologies Double Repair Bills for Minor Collisions

AAA finds safety systems can add an extra $3,000 in repair costs

HARTFORD, CT (Oct. 25, 2018) According to new research from AAA, new technology, soon to be standard on most new vehicles, is turning minor fender benders into a major expense. Advanced driver assistance systems (ADAS) such as automatic emergency braking, blind spot monitoring, lane departure warning and others, can cost twice as much to repair following a collision due to expensive sensors and their calibration requirements.

Even minor incidents that cause damage to this technology found behind windshields, bumpers and door mirrors can add up to $3,000 in extra repair costs. With one in three Americans unable to afford an unexpected repair bill of just $500, AAA strongly urges consumers to perform an insurance policy review and consider the potential repair costs of these advanced systems.

“Advanced safety systems are much more common today, with many coming as standard equipment, even on base models,” said John Nielsen, AAA’s managing director of Automotive Engineering and Repair. “It’s critical that drivers understand what technology their vehicle has, how it performs and how much it could cost to repair should something happen.”

Previous AAA testing has shown that ADAS offers many safety benefits, however, minor vehicle damage that affects these systems may be inevitable. For the vehicles in AAA’s study, the repair bill for a minor front or rear collision on a car with ADAS can run as high as $5,300, almost two and half times the repair cost for a vehicle without these systems.

Windshield damage is especially common, with more than 14.5 million replacements annually. Many safety systems rely on cameras positioned behind the windshield that require recalibration when the glass is replaced. In addition, some automakers require the use of factory glass that meets strict standards for optical clarity. Replacing a windshield on a vehicle equipped with a camera behind the glass typically costs approximately $1,500, which can be as much as three times the amount to replace the windshield on a car without the technology.

“It is not unusual for windshields to get chipped or cracked, especially for drivers who commute on a daily basis,” continued Nielsen. “This may be an eyesore on a regular car, but when it falls in the line of sight of a camera or the driver, it becomes a safety issue that needs immediate attention by a facility qualified to work on these systems.”

Windshields are not the only area vulnerable to damage that could result in a costly repair or replacement. Vehicles with ADAS may also have radar, camera and ultrasonic sensors located in or behind the front and rear bumpers or bodywork, as well as built into the side mirrors. While most drivers may never find themselves in a collision, these parts can easily be damaged when pulling out of a garage, hitting a mailbox or bumping into other objects.

Many variables such as the vehicle make and model, the type and location of the sensor and where the work is performed can affect ADAS repair costs. AAA’s research determined the ranges listed below for typical ADAS repair expenses. Note that these numbers are for costs over and above the normal bodywork required following a collision.

  • Front radar sensors used with automatic emergency braking and adaptive cruise control systems:  $900 to $1,300
  • Rear radar sensors used with blind spot monitoring and rear cross traffic alert systems:  $850 to $2,050
  • Front camera sensors used with automatic emergency braking, adaptive cruise control, lane departure warning and lane keeping systems (does not include the cost of a replacement windshield):  $850 to $1,900
  • Front, side mirror or rear camera sensors used with around-view systems:  $500 to $1,100
  • Front or rear ultrasonic sensors used with parking assist systems:  $500 to $1,300

Once a driver finds that an ADAS has been damaged and requires repair, there are key factors to consider when selecting a repair facility. Simply replacing the sensors of driver assistance systems is relatively straightforward and can be performed by most mechanics. However, to restore the system to proper operation it must be calibrated, which requires special training, tools and information. Before having a vehicle repaired, AAA recommends that drivers verify whether the facility is able to properly repair and calibrate the damaged system(s), and request proof of the work once complete.

As technology continues to evolve, drivers need to be better educated and more aware of their vehicle’s capabilities. This includes understanding how the vehicle systems work as well as how much repairs may cost if damaged. AAA recommends drivers review their insurance policy regularly to ensure they have the appropriate coverage to cover the cost of repairs for any damage and that deductibles are manageable to minimize out-of-pocket expenses.

For this study, AAA evaluated three top-selling models in popular categories. The vehicle models were selected from AAA’s 2018 Your Driving Costs study and include a small sport utility vehicle, a medium sedan and a full-size pickup truck. To establish repair part types and costs, all replacement parts discussed are original equipment manufacturer (OEM) components charged at their suggested list prices. To establish mechanical labor costs, a national average customer-pay rate was determined based on data from National Auto Body Research as well as AAA Approved Auto Repair facilities and rounded to the nearest whole dollar amount. Labor rates used do not include state or local taxes, shop supplies fees or hazardous materials disposal charges. To establish repair times, data was obtained from CCC Estimating (Certified Collateral Corporation), Mitchell1 ProDemand, Safelite, Inc. and Nissan, Ford and Toyota dealer repair facilities. Full methodology is available at www.newsroom.aaa.com.

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AAA provides automotive, travel and insurance services to 58 million members nationwide and more than one million members in Connecticut.  AAA advocates for the safety and mobility of its members and has been committed to outstanding road service for more than 100 years. The not-for-profit, fully tax-paying member organization works on behalf of motorists, who can now map a route, find local gas prices, discover discounts, book a hotel and track their roadside assistance service with the AAA Mobile app for iPhone, iPad and Android. For more information, visit www.aaa.com.

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